As we celebrate our 25th anniversary, I want to take a moment to reflect on our company’s beginnings and how far we’ve come.
I first joined Consult YHN (American Hearing Aid Associates) in 1995 as an Account Manager. I remember sitting across the street from Consult’s original headquarters, a rundown Victorian home, and thinking, “I must be crazy to consider this offer.” Joining a brand-new company with no name recognition and only four other employees was certainly a risk. And yet that’s also what sold me: the risk was an opportunity to help a business grow from the ground up. Ever since I’ve dedicated my career to helping others do the same.
From the start, we were confident that our comprehensive business services would help practices grow more profitable businesses. It was challenging to convince owners to take a chance on a new company, but they did. Now, 25 years later, we’ve created the nation’s leading network of hearing care professionals, and I could not be more proud.
We know our 25 years of success is attributed to you—our Associates, our valued industry partners, and our employees and their families. We want to express our gratitude and share the celebration of this milestone with all of you.
It’s been a difficult year, but I encourage all of you to remain receptive to new ideas. As I learned 25 years ago, often the biggest rewards come from taking on the biggest challenges.
I am optimistic about what the future holds and honored to embark on the next phase of our journey together. We thank you and look forward to our continued partnership.
Bill Urwin, President